Privacy Policy

Data we process

Device and service data

We may process an app-generated UID, Android ID, Advertising ID when available and permitted, IP address, package and app version, operating system, device brand and model, language, country, time zone and network type. For service security and abuse prevention, we may also process signals such as root status, ADB or developer-options status, and proxy or VPN status.

Usage and content activity

We may process screens and features used, drama and episode identifiers, playback activity and progress, ad impressions and interactions, notification interactions, and app performance or diagnostic events. Watch History and My List are stored locally on your device; related playback and interaction events may be processed separately for service operation and analytics.

Purchases and memberships

When you use Google Play Billing, we process information such as product ID, purchase token, order ID, purchase time, membership type and entitlement status so we can verify, activate, restore and protect your purchase. Google Play processes your payment credentials. RaptTV does not receive your full payment card or bank account details.

Notifications and support

If notifications are enabled, push providers may process a device or push token and delivery or interaction status. If you contact support, we receive the information that you choose to include in the request.

How we use data

We use data to deliver and secure video playback; apply episode access rules; activate and restore memberships; maintain member identifiers; remember language and local preferences; provide recommendations; measure and improve reliability and content performance; serve and measure ads for non-members; detect fraud, abuse and invalid purchases; send requested notifications; answer support or privacy requests; and comply with applicable legal obligations.

When data may be shared

We may provide data to service providers that process it on our behalf, including Google Play Billing; Google Firebase services such as Analytics and Cloud Messaging; PostHog product analytics; Google Mobile Ads and configured mediation or advertising partners; OneSignal; infrastructure, hosting, content-delivery and security providers; and email providers used for support. These providers process data under their own terms and privacy policies.

We may also disclose data when reasonably necessary to comply with law, protect users, investigate fraud or security incidents, enforce our rights, or complete a merger, financing, acquisition or transfer of the service. We do not sell personal information for money. Advertising partners may process device identifiers and activity for ad delivery, measurement and fraud prevention, subject to applicable consent choices and law.

Your choices

You can control notification permission in Android settings. You can reset or delete your Advertising ID and manage Google ad personalization in device or Google settings. You can clear local Watch History, My List and other local data by clearing RaptTV app storage or uninstalling the app. A paid membership stops RaptTV in-app ad requests after the verified entitlement becomes active, but does not retroactively delete data processed before activation.

To request access, correction or deletion of data associated with your RaptTV UID, use the in-app privacy or feedback option and include the UID shown on the Me page. Deleting RaptTV data does not cancel a Google Play subscription or automatically refund a purchase; subscription cancellation and order requests are handled separately through Google Play.

Retention and deletion

Local data remains on your device until it is cleared or the app is uninstalled. Server-side data is retained only as long as reasonably necessary to operate the service, maintain valid entitlements, resolve support requests, protect security and prevent abuse. Purchase, transaction, fraud-prevention and compliance records may be retained longer when required for legal, accounting, dispute or security purposes.

When data is no longer necessary, we take reasonable steps to delete or anonymize it. A valid deletion request may not cover records that must be retained for these legitimate purposes.

Security

We use reasonable administrative, technical and organizational safeguards designed to protect data, including access controls and encryption in transit where supported. No storage or transmission method is completely secure, so absolute security cannot be guaranteed.

Children

RaptTV is not designed for children under 13 or under the minimum digital-consent age in their country. If you believe that a child provided data to RaptTV, contact us through the in-app support channel so the request can be reviewed and appropriate action taken.

International processing

RaptTV and its service providers may process data in countries other than the country where you live. Where required, we use appropriate safeguards for international data transfers.

Changes to this policy

We may update this policy when the service, legal requirements or data practices change. The effective date and version at the top identify the current policy. Material changes may also be communicated in the app or through other appropriate channels.